PSW & Agency Resources

Submission Links

Agency Progress Note/Report Submission Process & Secure Link

NOTE: Please DO NOT use “special characters” when labeling your progress notes/reports. ie. # $ % ^ & * @

Our program does not support file names containing these special characters.

Agency Progress Notes/Report Submission Link

PSW Timesheet Submission Process & Secure Link

NOTE: Please DO NOT use “special characters” when labeling your timesheet. ie. # $ % ^ & * @

Our program does not support file names containing these special characters.

Timesheet Submission Link

PSW Forms & Resources

Background Check and Provider # Renewal Forms:

Remember to provide a copy of your Driver’s License/ID when submitting the background check form to the office.

PSW Information:

PSW Tools:

Employment Forms:

PSW Credentialing

Potential Provider Packet:

PSW Orientation and Training

The Oregon Administrative Rules require that each person newly enrolled as a PSW must:

Complete the 4-hour PSW Orientation before they can receive their SPD Provider ID number and be credentialed as a DD PSW provider for the first time. AND
Complete two 4-hour PSW Core Basic Training (total of 8 hours) within 120 days after completing their PSW Orientation. AND
Complete a total of 12 hours of PSW Continuing Education trainings every 2 years from the completion of their PSW Orientation, to continue to be credentialed.

To register, visit the Carewell SEIU website:

www.carewellseiu503.org/training/

New PSW Workers Training Guide

EXISTING/CURRENTLY CREDENTIALED PROVIDERS

As of March 31, 2022, all incumbent PSW providers (existing/currently credentialed and working as a DD PSW prior to 9/1/2021) MUST:

Complete 8 hours of PSW Core Basics Refresher training by March 31, 2022, to remain credentialed as a PSW provider, AND
Complete a total of 12 hours of PSW Continuing Education trainings every 2 years from the completion of their PSW Core Basics Refresher, to continue to be credentialed and work as a PSW provider ongoing.

For more information, visit the Carewell website at https://www.carewellseiu503.org/

Helpful Links:

· Link for PSW Orientation: https://carewellseiu503portal.org/#/public-dashboard

· Link for Training (New Worker): https://www.carewellseiu503.org/training/new-workers/

· Link for Training (Current Worker): https://www.carewellseiu503.org/training/current-workers/

PSW Registry

Oregon Home Care Commission

OHCC Registry and Referral System

Serious Incident & Abuse Reporting

Effective November 1, 2019, Personal Support Workers (PSWs) must report serious incidents to the Personal Agent within one business day of the incident. Serious incidents may be reported via phone, email, or in-person.

For Provider Agencies, a written report must be submitted to the Personal Agent within five business days.

What is a Serious Incident?

Serious illness that results in hospitalization, bodily injury, or death without treatment
Serious injury that risks a person’s life or permanent injury without treatment
Physical aggression resulting in injury to the person, PSW, or others
The individual receives emergency medical care: This includes urgent care visits and treatment by paramedics, regardless if the individual is transported to a hospital by the paramedic
The individual is missing beyond the time frame established in their ISP
The individual is admitted to a psychiatric hospital
A suicide attempt is made by the individual
There is an unplanned hospitalization
A medication error occurs that results in harm or puts the person’s health and safety at risk
A safeguarding intervention or the use of safeguarding equipment included in a Positive Behavior Support Plan that results in injury
The use of a physical restraint that is not included in a Positive Behavior Support Plan
Death

What information must the incident report include?

The individual’s name
Date, time, duration, type, and location of the incident
What happened before, or leading up to, the incident
Detailed description of the incident, including what you (the provider) did
Description of the injury, if applicable
The provider’s name and the names of any witnesses to the incident
Actions taken by the provider or others to help prevent the incident from happening again

Incident Reporting Form for PSW, Community, Family (Click Here)

Please note that your role as a mandatory reporter of suspected abuse or neglect has not changed. It is still required to report this to the abuse hotline at 1-855-503-SAFE (7233) and to the individual’s Personal Agent.